This is a sample session of the service ...

Susan Public is interested in a particular bankruptcy case involving the debtor ABC Mutual Corp. Susan would like to know the debtor's attorney and the attorney's telephone number. She picks up her telephone and dials the number for the court's Voice Case Information System (412-355-3210.)

The phone is answered and a prerecorded message similar to the following is played:

"You have reached the Voice Case Information System at the United States Bankruptcy Court for the Western District of Pennsylvania. You are allowed five searches per call. Choose one of the following options. Press 1 for instructions on how to use this system, press 2 to search by case number, press 3 to search by participant's name, press 4 to search by participant's social security number or tax ID."

Susan is a first-time user, so she presses 1. She hears:

"For any option, enter data using the keys on your touch tone phone. For numbers, use the keys 0-9. For letters, use the key with the letter above it. Use 1 for the letters Q and Z. For a name search, enter the letters of the name followed by the pound (#) sign. Pressing star (*) at any time will allow you to begin a new request."

Susan presses 3 and hears:

"Enter the party's last name, then first name and the middle initial if possible. For a company, enter the full name. Ignore spaces, periods and an non-letter characters. Press the pound sign to end."

She enters the name "ABC Mutual" by pressing the keys with the correct letters on them (222688825) then the # key to signal the end of her name input.

The computer responds with an indication that it is searching. After a brief pause, Susan hears the following (synthesized speech is in italics, prerecorded speech is in bold print):

The debtor in case nine six one five two eight is ABC Mutual Corporation, Tax ID one two three four five six seven eight nine. The case was filed voluntarily under chapter 11 on August 20, 1996, as a business case. Assets are reported. The attorney for debtor ABC Mutual Corporation is Daniel Webster, at seven zero three five five five one two three four. The trustee is Jane Smith. The judge is the Honorable Judith K. Fitzgerald. The case status is awaiting 341 meeting. The first meeting of creditors will be held on October 28, 1996. The last day to file a claim is November 20, 1996. For more information about this case please contact the attorney, Daniel Webster at seven zero three five five five one two three four. To hear the party names spelled, press 1 or 2 for no.