Mult Court Voice Case Information System

Multi Court Voice Case Information System (McVCIS)
866-222-8029

McVCIS is a free, telephone based voice response system that allows you to get information on bankruptcy cases filed in participating courts. It is available 24 hours a day 365 days a year. You may perform up to 5 searches per call.

McVCIS allows you to search bankruptcy information by case number, participant name, or social security number.

The following is a sample session to provide an example of how McVCIS works. The McVCIS system's speech is displayed in blue and the caller's in green.

Susan Public is interested in a particular bankruptcy case involving the debtor ABC Mutual Corp. Susan would like to know the debtor's attorney and the attorney's telephone number. She picks up her telephone and dials the number for the Multi Court Voice Case Information System (866-222-8029.)

The call is answered and Susan hears the following.

Welcome to the United States Bankruptcy court voice case information system. Please say the name of the state you want to connect to... Say the state name first then include the district if there is any...

Susan knows that the case is in western Pennsylvania so she says "Pennsylvania western". She hears:

Your call is now being directed to the district of Pennsylvania Western…

Please select one of the options... For instructions on how to use the system press 1 or say help... To search by case number press 2 or say case number... To search by participant name press 3 or say name... To search by social security press 4 or say social security.

This is the first time Susan has used McVCIS so she presses 1 on her phone keypad and hears...

You said help. For any option enter data using the keys on your touch tone phone or use the speach recognition. For numbers use the keys 0-9. For letters use the key with the letter above it. Use 1 for the letters Q and Z.

Please select one of the options... For instructions on how to use the system press 1 or say help... To search by case number press 2 or say case number... To search by participant name press 3 or say name... To search by social security press 4 or say social security.

Susan presses the number three on her phone keypad and hears...

You said participant name by using the keypad please enter last name first name and middle initial

Press the keys on your telephone to enter the last name of the person whose case information you are searching.

Susan keys in the name using the keys that correspond to the letters in the name and stops when she is done. After a short pause she hears...

four matching cases were found please say or press zero for "ABC Management" case number three two dash six five four three two dash L A M... please say or press one for "ABC Mutual Corp" case number four five dash one two three four five...

Susan recognizes the name ABC Mutual Corp, waits for McVCIS to pause and says "one" then hears.

You have selected four five dash one two three four five... McVCIS then provides the case information including the debtor name, judge name, attorney name and phone number, case status and other information.

When the case information is done Susan hears... Would you like to listen to case information again?

Susan heard the information she wanted so she says "no" and hears.

Please select one of the options. instructions on how to use the system press one or say help.

Susan does not need to check on any other cases so she hangs up the phone to end the session.